Yes, there is a $75.00 cleaning fee per booking for Captains and Hollyhock Cottages.  Serendipity has a $125 cleaning fee. . We ask that you clean the dishes you use before checking out. If there are strong, residual food odors in the cottage, an automatic $200.00 cleaning fee to remove odors will be charged to the credit card on file. If the cottage or its contents have been damaged or misused, we reserve the right to charge you for extra cleaning costs or replacements purchase if needed by charging the credit card on file. You will be notified in advance, in such event.

Yes. If your reservation is made more than 21 days prior to the check-in date, an amount equal to one night’s rental plus sales tax will be charged.

Yes. If you cancel with more than 21 days prior to the check-in date, the deposit will be refunded, less a $25 card processing fee.

21 days prior to your check-in date. If reservation made at or less than 21 days prior to check in, the full reservation fees will be charged.

IF we can re-rent the cottage, we will refund you the difference between the rent collected and the amount you paid, less a $25 card processing fee.

Yes, 1-2 small children are allowed to stay in the Hollyhock Cottage as long as you indicate this in your reservation. The Captain’s Cottage is adults only.

All children staying at Enchanted Cottages must be supervised by an adult at all times. Children may not be left alone in the cottages or on the Enchanted Cottages property. We ask that, in consideration for other cottage guests, noise be kept to a minimum. Parents will be liable for any damage caused to the cottage or to the Enchanted Cottages premises or property, or extra cleaning needs caused by their children.

Yes, the Enchanted Cottages is dog-friendly! You are allowed to bring 1 large dog or 2 small dogs. Reservation fees for dogs are a flat $30.00/per booking. Dog reservations must be made at the time of reservation or no less than 3 days prior to check-in. Please read our dog-friendly policy at https://www.enchantedstay.com/dog-friendly/. There is no charge for Certified ADA-compliant service animals.

Check-in time is 4 pm. Check-out time is 11 am. For an early check-in or a late check-out, you need to call us a day in advance of check-in.

Upon final payment and four days prior to your arrival, a key code and location of the lock box to gain access will be emailed to you.

Yes. We have free, off-street parking for one car per cottage. For an additional vehicle, you need to call us in advance.

We provide all linens, bedding, towels, soaps, shampoos, hair dryer, dishes, silverware, cooking utensils, a stove, refrigerator, coffee maker, toaster, microwave, paper products, cleaning supplies. We also offer coffee, tea, creamer and sugar/sweetener for your stay in the cottage.

No. 600 yards away, at 49th & Pacific Way, is a brand-new laundromat. Its working hours are 7am-7pm.

Yes. We have free secure high speed wireless for your own devices, plus free Netflix movies.

Yes, we have basic cable.

No. If smoke or heavy odors are detected in the cottage, an automatic $200.00 cleaning fee to remove residual odors, will be charged to the credit card on file. No BBQ or grilling or open fires are permitted anywhere on the property. Smoking is allowed outside as long as it does not bother other guests. Ashtrays provided in outdoor areas.

Sorry, no. Due to odors and hygiene concerns for the next arriving guests. We can recommend professional clam and fish cleaning businesses or wonderful restaurants for eating.

Yes, quiet hours are 9:00pm to 9:00am although because of the close proximity of the cottages, guests should be considerate with noise levels at all times. 

If you leave something behind, please contact us & let us know. We will be happy to ship it back to you. Shipping charges will apply. Please note, if you do not contact us to have your item(s) shipped back to you, we will donate it to a local thrift store or charitable organization after one month.

Yes. We are a 10-minute walk to the Seaview Beach Approach or a 2-minute drive. If you would like to rent a bicycle, there are bicycle rentals in Long Beach.

Visitor’s Bureau, Sid’s Grocery, 42d Street Café, The Depot Restaurant, North Jetty Brewery, Laurie’s Restaurant, Chico’s Pizza, Mobil and a laundromat are all within a 5-10 minute walk. Texaco is right across the street from the Enchanted Cottages.

Smoking is allowed outside of the cottages at least 25 feet away from the cottages. We provide an ashtray for you which can be found on top of the recycling bins.